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01

Integrity

  • Honor commitments
  • Treat others with respect and dignity
  • Communicate openly and encourage candid feedback
  • Be accountable for success and failures
  • Be a role model for "winning together"
  • Respect all customer relationships both internal and external customers
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02

Intensity

  • Drive to "win/win"
  • Focus on desired results
  • Work with speed, passion and a can-do attitude
  • Win with dignity and lose with renewed commitment
  • Hold yourself to a higher standard
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03

Innovation

  • Demonstrate a passion for discovery and learning
  • Raise the bar, push the standard
  • Practice continuous improvement, solve problems
  • Learn from the best practices within ITI
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04

Involvement

  • Embrace "One ITI"
  • Team up - with ITI colleagues and with customers so that we win together
  • Think and act globally
  • Seek out challenges
  • Listen actively, communicate openly (written & verbally)